You will not need login to shop on Le Bix' webshop. Just put the wanted items in the basket, adjust the pcs. in the basket, and fill out the delivery details later in the order process. We offer a login to make future orders easier. You will not automatic subscribe to nesletter.
The salescondition apply to all consignments from Le Bix, unless other written agreement are made between you as customer, and Le Bix.
Documentation and guidence If any users guide is available for the product, it will be attached. If you need further instruction or guidence from Le Bix, it will be only informative.
Deliverytime Deliverytime considers as the time you receive the con- signment. All orders will be sent by Post Danmark or UPS, unless other written agreement are made between you and Le Bix. The order will be dispatched from Le Bix within 3 working days from order placement. Deliverytime is informative, an can be diviated from.
Consignment sent by letter at customers own risk is con-
sidered delivered 3 days from dispatch date - same date
as invoice date.
Delivery methods You can choose between three different delivery methods: Post Denmark Parcel or Letter at customers own risk. For some countries we offer deliverymethod UPS Standard or UPS Express Saver. The postal costs depends of weight, and will be listed during ordering. Please notice: The order is only completed when you have completed the payment part.
If you choose delivery method Letter at customers own risk, it is at your own risk, as Le Bix are unable to track and trace a letter.
If you choose Post Danmark Parcel, the package is insu- red and trackable. However, it is your responsibility, as a customer, to quote the correct receivers name and adress, and your responsibility to pick up the package from the local post office in time. Packages send to foreign countries from Le Bix, will be treated as abandoned, to avoid the return-postage cost. As the shipment is not returned to Le Bix, the order will not be refunded. Exceptions, if the order amount exceeds DKK 750,00 - EUR 100.00 excl. postage. The package will be returned to Le Bix, and the items will de refunded deducted return- postage cost plus an administrative fee, DKK 50,00 - EUR 7.00.
Damage during delivery For packages send as Post Danmark Parcel: If the goods are damaged during transportation, Le Bix are only obliged to refund the goods, if the damage are made in Denmark. Otherwise, it is up to customer to prove the damage to the local postal, and claim a refund from the postal. We must recommend you to open the parcel in front of a postal employee, if the package shows any kind of damage. The danish postal (Post Danmark) normally takes pictures of all packages before leaving Denmark, and theese pic- tures will be required for provement if nescessary.
Le Bix offers no refund/replacement for damaged goods sent by letter.
Parcels sent by UPS: We recommend you to open the parcel in front of the UPS employee, if package shows any kind of damage.
Risks The risk for the product passes to you, when you receive it. Remember to save original packing. If you need to return the product, it must be in the original packaging. Le Bix is allowed to refuse to refund returned product, if the product is damaged - e.g. during transportation back to Le Bix, due to poor packing.
Complaints If any mistakes in amount of products, wrong product delivered or visible defekts/errors on products, Le Bix must be informed by mail email@example.com 48 hours from delivery time. Foto documentary must be attached. If any fault on a product delivered from Le Bix must be pleaded within 2 month. It is the customers duty to state and if necessary to show the fault to Le Bix. If you detect a fault on a product, you must contact Le Bix. As a rule, you can only complaint within 2 years from receivement. Products with expiration date, you can inly complain before that date. You can, as a consumer, decide if you want the product repaired or replaced. Exceptions, if a replacement will entail unreasonable expences for Le Bix.
Information duty Orders can be placed in danish or in english. The orders will be kept by Le bix in 5 years, according to danish law. It is not possible to submit the order after placement through the website. If you want a copy of the order per email, please send an email to firstname.lastname@example.org. An orderconfirmation will be send automatic to your email.
Payment On www.le-bix.dkyou can pay by creditcards (see bottom of front page). All prices on www.le-bix.dkare inclusive of tax, but exclusive postage. When you log in from a county outside EU, the prices will be shown exclusive tax.
Rights of return Le Bix offers 2 weeks rights of return from delivery time. If you want to return (a part of) your consignment, please inform Le Bix by email email@example.com. The consignment must be returned within 2 weeks (14 days) from you received the consignment. It is your duty to return the items in the same condition as received - and in original packing. You must defray any postage cost of return. Please remeber to apply the order number on the outside of the package - otherwise, reception will be denied. We recommend you to send the return as parcel, to be able to track the package. Le Bix are allowed to refuse refunding damaged items. If you as customer want to get the refused items back, you must defray the postage cost. You will be charged for the postage costs from Le Bix too. NOTICE: No rights of return on items ordered on demand,
and on cord/cable ordered per meter.
Rights of cancellation If you change your mind about the order, and want to cancel it, you must notify Le Bix by email firstname.lastname@example.org. If the consignment already are sent to you, you can return the consignment unopened or send the consignment to Le Bix within 14 days. See rights of return. NOTICE: No rights of cancellation on items ordered on demand, and on cord/cable ordered per meter.
Money back? When the returned consignment is received at Le Bix, the amount will be credited your creditcard within 2-3 weeks.
If you should have any questions to the terms and conditions, please contact Le Bix by email email@example.com.
IMPORTANT TO KNOW ABOUT KNOBS/HANDLES Allmost all our knobs/handles are handmade in India. Variations in shape, colour, glace, glass and metal may occur. Variations are not considered as errors/faults. If the knobs/handles are not as you expected, feel free to return within 14 days - see the chapter Rights of returns. On most of our pictures you will se 2 knobs/handles. We sell them by piece, and the price is per knob/handle.
Please notice regarding doubble handles etc. Unless it appears
clearly in text or on picture, screws are not included.
IMPORTANT TO KNOW ABOUT RAG RUGS Variations in size and colours may occur. Re. the leather rugs, size and colour combination may vary. Wash are not recommended.
IMPORTANT TO KNOW ABOUT MAILEG The textile pixies are hand made, and differences in face and sewing etc. may occur, and are not considered as an error/fault. Curly clothes may occur, and are not considered as an error/ fault. The Noilly Noel, Petit Noel, Easter Bunny and Easter Parade are all handmade, and variations in face and on clothes may occur.
Le Bix -
DK-1165 København K -
Telephone: +45 33 14 93 54 -